Features

Made for you to make improving metrics
fun and effortless for your team.

Your team won't achieve goals if they can't see them. Visualize your team's KPIs in real time on TV dashboards in the office. This way, you can identify trends in your performance and ensure that your whole team stays on track with their goals.

Go to dashboards

Make hitting KPIs exciting with fun, friendly competitions that encourage everyone to work toward a common goal. Celebrate small wins with instant notifications. Reward with real prizes from the Reward Store. Everyone wins!

Go to gamification

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Unlock the potential of all employees with coaching tools. Create personal goal agreements, set individual goals and ensure that your employees and managers can track their progress in real time, and completely confidentially.

Set individual targets

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Save time on boring administration. Create a report from the formulas you already have on your dashboards, and have it sent automatically whenever you need it. Export it as a PowerPoint presentation ready for board meetings. Plus, all reports update in real time!

Go to reports

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Create your own custom KPI formulas that you can use anywhere in Plecto. Whether you're an Excel whiz, want to calculate directly on dashboards, or want to drag-and-drop visual elements, we have a way for you to build your custom KPIs in Plecto. Make them as simple or advanced as you need.

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Getting started

Start visualizing in a matter of minutes.
No BI experts or coding needed.

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Step 1. Centralize

In just a few clicks, you can integrate your data from your favorite CRM, telephony, and helpdesk systems in one place.

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Step 2. Visualize

Visualize your key KPIs on easy-to-understand dashboards or reports where you can identify where action needs to be taken.

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Step 3. Energize

Give your team a mood boost with motivating KPI visualization, friendly contests, and celebratory notifications.

Integrations

All your team's KPIs.
All in one place.

Take your CRM, helpdesk, and telephony systems' KPIs and show your team how they're doing in one simple dashboard view in just seconds.

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The Insurance Surgery Logo

50% more customers with Plecto

"We went from 150 calls a day per rep on one of our teams to 213 yesterday. So it's obviously helping a lot. Most of the team are making over 200 calls... where previously 200 calls meant you'd had an incredible day."

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700% revenue growth

"We also look at how sales have developed on a yearly or quarterly basis. We can see that we've been growing 700% in revenue just by looking at the yearly sales dashboard."

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"With Plecto, we shortened our response time from 6 minutes to 1 minute. The agents are much more efficient!"

Get the Plecto app

Watch your team on the big screen or on the go.

Stay up to date on your team's target progress anywhere, anytime. Show team KPIs on TVs around the office. Get notified on the mobile app and take Plecto and your team’s performance in your pocket.

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Resources for rocking your KPIs

Explore our extensive library of help articles, dashboard examples, and templates to get you started.
Or contact us so we can support you in your success.

Help Center

Step-by-step guides to get you set-up or video tutorials
to troubleshoot.

Dashboard Examples

Get a kickstart on the KPIs you want to see with world-class examples.

Contact Us

Contact our sales or support team via chat, phone, or email to solve your inquiries.

FAQ

Plecto resides in Denmark within the European Union and must therefore adhere to the European GDPR that came into effect on May 25th 2018. We are fully compliant with GDPR and offer the following measures:

  • Custom data retention per data source (e.g. delete call logs after 3 months).
  • Anonymize employees when they quit (keep data, but without any personal relatable information).

If you feel that the way you use Plecto requires further security or privacy measures, we'd like to talk to you! Contact us as soon as possible: support@plecto.com.

For more information, visit plecto.com/legal/ to find a collection of our legal documents.

Go to Settings > Billing > Change subscription or upgrade. Enter the number of licenses you need and confirm.

Admins and employees with login access can view the dashboards free of charge, provided that they are not being tracked in any data source. It means that they shouldn't be sending any data to Plecto. You should only get licenses for the employees you want to track.

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