Whether it's reaching a record-high CSAT, lowering customer response time, or increasing team activities, start boosting your team's performance with real-time support dashboards.
Get actionable, real-time insights into the performance of your customer service team with customizable dashboards for support teams.
Struggling to get the full picture of your call center operations? Use real-time call center dashboards and take instant action on your call center metrics.
Keep track of customer satisfaction, agent feedback and more with real-time CSAT dashboards!
Optimize retention, reduce churn and improve customer health - all with customer retention dashboards.
Enhance the performance of your support agents with real-time dashboards for customer service reps.
No matter what industry you're in, the customer service team is essential in making sure that operations run smoothly and customers stay happy.
Customer service dashboards are a crucial component of this. CS dashboards allow your support team to track their metrics and KPIs in real-time. In a department that is often fast-paced and requires agents to think on their feet, support dashboards provide that all-important visual representation of the team's performance. Here, we have a whole range of different example dashboards for support teams, ranging from a general snapshot of team performance, to digging into retention rates.
If you're using Intercom, Zendesk, or Dixa, then you're in luck!
Find dashboard templates for tickets, response times, chat, employee activity, and customer satisfaction ready to download and use instantly.
