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Why Plecto?

For energy teams that nail
satisfaction, retention, and sales.

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Real-time dashboards

Track your CSATs on every channel and churn red flag indicators in real-time so you always know where you can direct your save or satisfaction efforts.

Start tracking
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Energize your energy sellers

Replenish your team's mood and energy sources with fun, friendly competitions like week-long cross-selling contests in a mountain, jungle, or space theme.

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Get noticed with notifications

Recognize your team's efforts with automated notifications and virtual badges–so you can celebrate closing a big deal or closing tons of tickets in real time.

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Customer stories

Our subscription-based
success stories

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More leads reached

The Insurance Surgery boosts lead generation calls by 50% visualizing Aircall data on Plecto dashboards.

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A culture for creating subscriptions

Top telecom subscriptions sales teams fight it out for five jerseys in a creative Tour de France contest that "works wonders."

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Replacing commission with contests

Leading Nordic insurer uses gamification to motivate employees even when removing commission.

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Dashboard examples

Get excited by our
energy dashboard examples

Check out this sales dashboard that's perfect for putting a spotlight on your top performers, and getting your other reps revving up to get their name up on the new biz leaderboard.

Energy Sales Dashboard
Energy Retentions Dashboard

Your competitors will be green with envy over this energy customer retention dashboard that you can use to show your top savers and spot any indicators that a cancellation might be coming.

Whether it's sales or support, we've compiled the relevant KPIs you need into example dashboards to get you started with your own.

Click the button below to see more customer service, sales, and other industry dashboard examples.

See all dashboard examples
Customer Service Dashboard
Sales Activities Dashboard
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Lennart Thomsen

System Responsible

""Our response time has improved a lot since using Plecto. We went from around 5 or 6 minutes to approximately half a minute to 1.5 minutes now.""

Read story
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Matthew Vickers

Operations Manager

""Our sales reps love Plecto. They're turning to the dashboards to see how everyone's going, and waiting for the notification when someone makes a deal. You can drive friendly competition, so it works for everyone!""

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Use less time and
energy creating reports

Streamline your dashboards and reporting with set & save automation. Easily export your reports as board-ready
presentations in just minutes so you can spend more time selling & renewing customers.

Discover Reports
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KPIs

Get inspired by these
common energy KPIs

Net Promoter Score (NPS)

A percentage measure of customer loyalty based on the likelihood of them recommending your product/service/company

Go to KPI

Customer Satisfaction Score (CSAT)

Scale rating from 1-10 indicating how satisfied customers are with your product/service

Start tracking

Churn Rate

The number of customers who canceled their subscription during a specified time period

Calculate your churn

Repeat Business Revenue

Tracks how much recurring revenue you can expect to receive from your company's current clients

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New Business Revenue

Tracks the income your company generates from new subscribers or first-time customers

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Value of Upgrades

The revenue earned from existing customers who added more users to their plan or bought more offerings

Calculate upgrades
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