For energy customer service teams that nail satisfaction and retention
Boost the modern omnisumer's satisfaction by 25% by tracking your CSATs on every channel, in real-time.
Reduce churn & put retention on your team's radars with clearly identifiable data-driven red flag churn behavior.
For energetic sales teams that close more while having fun
Energize your sales team to close more with fun, friendly contests like cross-selling more of a certain product or more personalized plans.
Recognize small wins and major milestones with automated notifications and virtual badges – so you can celebrate together in real-time!
Our Subscription-Based Success Stories
UK's top specialist insurance broker boosts lead generation calls by 50% and skyrockets sales with Plecto and Aircall
Top telecommunications company's sales teams fight it out for five jerseys in a creative Tour de France contest!
If Forsikring motivates sales reps without commission, but with a culture of friendly competition with Plecto
Use less time and energy creating reports
Streamline your dashboards and reporting with set & save automation. Easily export your reports as board-ready presentations in just minutes, so you can spend more time selling & renewing customers.
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""Our sales reps love Plecto. They're turning to the dashboards to see how everyone's going, and waiting for the notification when someone makes a deal. You can drive friendly competition, so it works for everyone!""
Read The Insurance Surgery's success story
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""Our response time has improved a lot since using Plecto. We went from around 5 or 6 minutes to approximately half a minute to 1.5 minutes now.""
Read the full case study
Get inspired by these common energy KPIs
Net Promoter Score (NPS)
A percentage measure of customer loyalty based on the likelihood of them recommending your product/service/company
Customer Satisfaction Score (CSAT)
Scale rating from 1-10 indicating how satisfied customers are with your product/service
Churn Rate
The number of customers who canceled their subscription during a specified time period
Repeat Business Revenue
Tracks how much recurring revenue you can expect to receive from your company's current clients
New Business Revenue
Tracks the income your company generates from new subscribers or first-time customers
Value of Upgrades
The revenue earned from existing customers who added more users to their plan or bought more offerings
Let the numbers do the talking...
Explore Plecto's features
Real-time Dashboards
Visualize KPIs on TVs around the office.
Real-time Reports
Save time with live, automated reports.
Performance Agreements
Set targets for each employee and follow progress in real-time.
Build Custom KPI's
Choose the KPIs that suit your custom needs.
Gamification
Spark motivation and a healthy culture of competition.
Instant Notifications
Recognize and celebrate success as it happens.
Dynamic Dashboards
Personalize performance with Dynamic Dashboards
Gamification+
Get access to both the Reward Store and Contests with Gamification+
Coaching and Training
Elevate employee development with One-on-ones and Quizzes
TV Dashboards
Display your KPI dashboards on TVs around the office and transform your office and transform your office into a data-driven and motivated workplace.
Start your free trial today
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