Real-time Aircall dashboards
Take immediate action on your Aircall data by visualizing on Plecto's real-time dashboards. Showcase the key KPIs for your support and sales teams in real-time and boost accountability, engagement and performance.
Enjoy a state-of-the-art streaming integration
Ensure your support team never misses a beat with our streaming integration! Our integration supports real-time streaming for the following KPIs:
- Calls in queue
- Longest waiting time in queue
- Employee status
Centralize all your key data in one place
Create one single source of truth by centralizing your Aircall data, CRM data and other systems all on one screen. Get a holistic view of your team's performance and promote data-driven conversations among agents and management.
Boost performance with contests and notifications
Whether your team is sales or support, create a culture of healthy competition by introducing contests, notifications and achievements. It's a surefire way to maximize the motivation of agents and to make the workplace fun.
Stay updated anytime, anywhere
Use our mobile app for iOS and Android to make sure that you stay up to date when working on the go. Receive push notifications and add widgets to your home screen so you're always in the loop.
Spot trends and identify changes in your metrics
See a pattern emerging? Analyze your data from different angles to see how specific calls influenced performance.