Real-time insights into your support team's performance
Build live Intercom dashboards to track key support metrics like CSAT, resolution time and more, helping your team stay on top of their performance and deliver first-class customer service. Stop using up hours of your time switching between systems and get everything in one place with Plecto.
Centralize your data and create a single source of truth
Integrate Intercom seamlessly with the rest of your tech stack including your CRM, finance system and more.
Engage your employees with gamification
Make use of Plecto's unique gamification features by creating leaderboards and contests that spark motivation among your team. Set up custom notifications that trigger every time an employee achieves a goal like reaching a new milestone, completing a task, or something else!