1. Track and Visualize Call Metrics
Monitor calls, queues, and durations in real time with Relatel dashboards in Plecto, giving your team clear visibility into their KPIs and performance.
2. Customize Dashboards for Deeper Insights
Create tailored Relatel dashboards with dynamic visualizations like graphs and tables, using conditional colors to easily track progress toward goals.
3. Boost Team Motivation with Gamification
Inspire your team with leaderboards, contests, and custom notifications, while accessing call KPIs from office displays, computers, or mobile devices.