Improve your support response times
Providing top-quality customer service is often easier said than done. By visualizing your data with Plecto you can easily identify the team’s targets, acknowledge where the team is outperforming and identify areas for improvement. Our dashboards update in real-time so that you can be sure that you never miss an important KPI or milestone.
Engaging and real-time dashboards
Our integration to TOPdesk makes it easy to visualize all the different data that you’re measuring. Display your metrics on various widgets, including graphs, speedometers, charts, and tables. Clearly see the number of open, handle, or pending incidents, their status, priority and more. You can design an unlimited number of dashboards, ideal if you want to separate between different departments.
Visualize on the big screen
We’ve made it straightforward to connect your Plecto dashboards to TVs for everyone in the office to see. If you want to keep track of several dashboards, then make use of our slideshow feature to seamlessly display all the relevant info.