Custom Zendesk Chat dashboards

Visualize your Zendesk data in real time with Plecto. See all your available agents, chat volumes and queues, and consistently give customers great service. Monitor real-time performance to recognize each team member's efforts by celebrating their individual achievements.

Plecto is a powerful tool that gives you all the necessary instruments to perform better. With a Zendesk Chat dashboard, you can keep track of specific support metrics like CSAT, first response time, and resolution time, so they can decide what to focus on, and stay on top of your Net Promoter Score and survey responses.

Add value to your data with meaningful visualizations. Display your metrics on a variety of widgets, including graphs, speedometers, tables, and more. Add conditional colors to easily identify progress towards your goal.

Make use of Plecto’s unique gamification features and create leaderboards that spark motivation among your teams. Set up custom notifications that trigger every time an employee achieves a goal like reaching a new milestone or closing a sale.

Take your Zendesk Chat dashboard to the next level, and combine your data with services like Salesforce, Fenerum, and hundreds more, to pull the most important metrics in real time. With Plecto's integration to Zendesk Chat, the options are endless.

Display your Zendesk Chat dashboards on TV screens at the office or at home, on your computer or access them from your device with our free iOS and Android mobile apps.