Total monetary value of the payments from customers your company has collected over the last period.
The Value of New Payment Intents KPI calculates the most recent payment intents in a period. Closely connected with POS (points of sale), payment intents track and manage a payment life cycle: creation, setting of payment method, processing, and payment success or failure. In short, every order or session in your payment system counts as a "payment intent."
This is a relevant KPI for your finance team to monitor.
The Value of New Payment Intents is important, because it’s useful to have a better overview of how your month will look financially regarding orders and payments. This KPI gives you a more accurate picture of the money you can expect to receive from your customers’ payment intents for the following month.
This way, you can better understand where your revenue is coming from, as well as make more data-driven decisions based on the insight you obtain from this KPI.
Value of New Payment Intents is best monitored alongside other financial KPIs, as it provides significant insight into your customers’ spending habits. Serious dips or variations in payment intents – seasonal variation excepted – can signal customer satisfaction or dissatisfaction with your product or service. A rise in payment intents likely indicates the results of a successful marketing campaign.
Finally, this KPI is useful for creating your monthly budget, especially once an annual pattern of payment intents is established.
Other KPIs like Value of New Payment Intents include: