How performance agreements work

1. Choose KPI

Whether it's calls, conversion rate or any other KPI, decide together with each employee, which task they should focus on improving.

2. Set target

Taking each employee's experience level into account, collaboratively agree on personalized targets for the task you selected in Step 1.

3. Track together

Both manager and the relevant employee will be able to track progress on the chosen target KPI over time, at any time, in real time.

Why performance agreements are
perfect for you and your employees

Variable targets: Your longest-standing employee may have years of experience as your junior rep. Keep targets realistic and achievable for everyone by creating custom targets based on experience, expectations, and ease of achievement.

Custom KPIs: You can choose exactly which KPI each employee should focus on. You may create a performance agreement for one employee to improve resolution time, while another employee's agreement focuses on number of meetings booked.

Plecto's performance agreements are confidential, so only the manager who has created the agreement and the individual employee they've created it with will be able to see it–and follow progress in real time, anytime.

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Targets work best when employees are not just told them but are involved in deciding on them. Agree on the duration, target, and which KPI to focus on together with each employee. This way your team will be invested in their progress and will want to take responsibility for their results.

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Performance agreements make reaching personalized targets and improving individual performance easy.

  • Simple to set up
  • Simple to track progress
  • Simple to get your employee involved
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Performance agreements in your pocket with Plecto’s mobile app

Take your team’s targets and progress updates with you, whenever, even when you're out office.
Download the Plecto Mobile app, available for Android and iOS devices, and never miss a milestone
or have to peep over your employee's shoulder again.

Download Plecto on the App Store Download Plecto on Google Play
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Explore more features

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Gamification

Spark motivation and a healthy culture of competition.

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