Real-Time Telecom Dashboards

Why Plecto?

Turning telcom teams
into top performers

Multiply MRR by 20% with live sales insights

You'll be converting calls into closed deals and reducing resolution times with real-time case, chat, call, conversion, and sales KPI dashboards that make understanding and improving performance so easy.

Go to dashboards

Contests and celebrations

Run a contest: Who's your team's CSAT champion? Recognize your sales and support reps with instant notifications you can customize for all your team's celebrations–a meeting booked, a great CSAT, or a won deal.

Get gamifying

Time-saving reports

Streamline your dashboards and reporting with set and save automation. Easily export your reports as board-ready presentations in just minutes, so you can spend more time selling & stepping up your CSAT.

Dashboard examples

Telecom-related
dashboard examples

By Industry

Telecom Dashboards

Performance dashboards tailor-made for the fast-paced, high-activity world of telecommunications sales and customer relations.

Dashboard Examples

Sales

Smash your KPIs, trump your targets, and get full pipeline oversight with real-time sales dashboards.

Customer stories

Telecom customers tell us
about their success

A win-win for Tour de Telmore

Young call center employees love gamification while CEO gets "very quick overview"

Read case

Telecom retail sales success

Swiss telecom giant motivates its retail sales reps with contests

Making more calls

50% increase in calls by visualizing employees Aircall data on Plecto dashboards

Learn more

Get started

Start now with simple set-up dashboards

Discover our dashboard examples

Need some inspiration on what to track? Check out our telecom overview, customer service, team sales activity, and employee sales dashboard examples to get you underway.

Telecom dashboard examples

Get started in seconds with templates

Want to skip the fuss of setting up formulas? Save time with pre-made drag-and-drop templates for KPIs like average call duration, value of lost deals, win rate, and way more!

Watch templates tutorial

Toggle between individual and team view

Easily see individual employee contributions to team targets with dynamic dashboards. Save time setting up dashboards for each employee–instead switch view in seconds.

How dynamic dashboards work

Emil Gjørup Pedersen

Performance Specialist

"The live part of the sales competitions has worked wonders with Plecto. Every time someone goes ahead, our agents can see it, and they can up their motivation, and try to sell even harder!"
Go to case

Remo Pastori

Sales Manager

"The biggest impact has been the gamification and giving the employees the opportunity to compare their sales power."
Learn more

Keep up with your KPIs anywhere, anytime.

Get Plecto on your smartphone, iPad, TV, or Apple Watch & stay on top of your team's progress wherever you are.

Connect Bluetooth speakers to your dashboard screens & get the whole team cheering when an agent makes a sale or a save.

KPIs

Get inspired by these
common telco KPIs

See more KPIs

Net Promoter Score (NPS)

Measures your company's customer loyalty based on their likelihood of recommending your product/service/company

Go now

Customer Satisfaction Score (CSAT)

Rates how satisfied customers are with your product/service on a scale of 1-10

Calculate CSAT

Churn Rate

The count of customers that canceled their subscription during a certain period of time

Calculate your churn

Repeat Business Revenue

Tracks how much of your company's revenue comes from its current clients

New Business Revenue

Tracks how much income your company is generating from first-time customers

Learn more

Value of Upgrades

MRR generated when a subscription changes to a larger plan

See all KPIs

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Watch your win rate & CSAT skyrocket by 25% with Plecto.