Benefits of telemarketing dashboards
All your campaigns in one place
Integrate your telephony, lead, and CRM systems into Plecto and combine all your clients and campaign performance in one place. So you never have to waste time looking in different software and accounts again.
Your team takes control of their numbers
Your team won’t hit campaign goals and grow their commission if they can’t see their numbers. Show them all their call numbers and conversion rates on real-time dashboards that update automatically.
Make clients happy, and close campaigns with more!
Show your clients your great campaign results by easily sharing the dashboard with them–leaving them gasping at your team’s sales glory and coming back for more!
The 3 telemarketing dashboards to get the most out of your team, your calls, and your campaigns.
Whether it’s getting an overview of all your campaigns, reporting high-level metrics to your client, or deep-diving into your team’s detailed call statistics, get inspired by these dashboard examples that simplify and centralize your telemarketing team performance.

Gamification for goal-hitting telemarketing teams

Run fun conversion rate contests
Bring some competition to the office with a team vs team contest. See who can close out a campaign with the highest conversion rate, and reward the winner with a team dinner.

Live notifications for real-time celebrations
Celebrate your call and campaign wins with instant notifications. Connect with Microsoft Teams, Slack, or show your individual employees with their choice of video up on TV screens around the office!


Telemarketing team hits daily call quota and lands longer campaigns with Plecto
"Our project managers have become more responsible because they can now invest more time in other tasks and see everything at a glance - no more constantly switching back and forth between different CRMs. This has really improved the quality. The efficiency is almost 100 percent!"
Get started with telemarketing dashboards
Discover our dashboard examples
Need some inspiration on what to track? Check out our telemarketing team lead overview, campaign-specific, and personalized business development rep dashboard examples to get you underway.

Choose from typical telemarketing KPI templates
Want to simply get started and show your team the basic call KPIs? Save time with drag-and-drop templates for KPIs like call duration, conversion rate, and number of booked meetings taken straight from the systems you connect.

Toggle between individual and team view
Easily see individual employee contributions to campaigns with dynamic dashboards. Save time setting up dashboards for each employee–instead switch view in seconds so you can see whose calling and converting the best!

Your clients will rave about your reporting
Reporting made easy for you
- No more hours wasted searching for campaign numbers.
- Re-use the same KPIs setup from your dashboards on reports.
- Easily export your reports as board- or client-ready presentations in seconds!
Reporting for your clients
- No more waiting for clients to report back to you.
- Impress your clients with great results, and even better reporting.
- Share your dashboard with them so they can see the value you’re bringing them. It’s as simple as that!
Get inspired by these common telemarketing KPIs
Call Volume
The total number of outbound calls made per agent or team.
Average Call Duration
The average length of a call, which can indicate engagement or efficiency.
Emails Sent
Total number of outbound emails sent by agents.
Win Rate (Close Rate)
Percentage of opportunities that convert into sales.
New Business Revenue
The total number of meetings booked from outbound efforts.
Lead-to-Sale Conversion Rate
A measure of how effectively you convert leads to sales.
Let the numbers do the talking...



Explore Plecto's features
Real-time Dashboards
Visualize KPIs on TVs around the office.
Real-time Reports
Save time with live, automated reports.
Performance Agreements
Set targets for each employee and follow progress in real-time.
Build Custom KPI's
Choose the KPIs that suit your custom needs.
Gamification
Spark motivation and a healthy culture of competition.
Instant Notifications
Recognize and celebrate success as it happens.
Dynamic Dashboards
Personalize performance with Dynamic Dashboards
Coaching and Training
Elevate employee development with One-on-ones and Quizzes
Performance Agreements
Set targets for each employee and follow progress in real-time.
TV Dashboards
Display your KPI dashboards on TVs around the office and transform your office and transform your office into a data-driven and motivated workplace.
Mobile Dashboards
Get performance insights at your fingerprints with the Plecto mobile app for iOS and Android.
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