home-service articles

Gamification
Why Gamification Works: Electrika’s 20% Boost in Calls Explained
Electrika boosted performance by 15–20% with Plecto dashboards and gamification—turning reporting struggles into real-time wins and team-wide motivation.
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The 6 Biggest Trends in HVAC and Home Service in 2024
Discover the top six trends shaping the home service and HVAC industries in 2024, including climate change adaptation, customer service enhancements, indoor air quality improvements, smart systems, data utilization, and digitalization advancements.
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