10 Ways to Reduce Call Center Employee Turnover

What is call center employee turnover, why does it matter, and how can you tackle it? Read this guide from our partners at RingCentral for answers to these questions and more.

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8 Tips to Motivate Call Center Agents

Discover 8 proven tips to motivate call center agents to feel pride and satisfaction in their work, provide better service, and stay in their jobs longer!


7 Ways to Create Retail Synergy Between Online & Offline Operations

Discover 7 crucial strategies for creating synergy between your company’s online and offline channels, providing the seamless experience your customers expect.


5 Ways to Motivate Underperforming Employees

Disengaged employees cost the global economy $8.8 trillion annually! Learn how to identify an underperforming employee – and discover 5 ways to get them back on track.

5 Management Styles for Engaged Employees

Learn the top 5 types of management styles for engaged employees, see them in action, and get tips on how to choose the best management style for your team.

10 Tips for Effective Cross-Cultural Communication

Learn how to improve your cross-cultural communication with these 10 easy tips

5 Types of Management Training Every Company Should Invest In

Investing in training programs for managers and their teams is not only an investment in the health and happiness of employees, but it also brings success to the business. Find ou…

What is Quiet Quitting? How to Identify it + 5 Ways to Stop it

Quiet quitting affects an estimated 50% of the workforce, costing employers millions. Learn the three signs of quiet quitting and five ways to stop it.

5 Steps to Building a Data-Driven Culture You Can Start Doing Now!

A data-driven culture is based on concrete metrics instead of intuition—and is proven to improve motivation and actually deliver results! Want to know how?

Signs of Bad Management And How it Affects Employee Engagement

Find out what consequences bad management can have on employee engagement. Learn about three bad management styles and how you can avoid being this kind of manager.

5 Steps for Introducing Company Work Habits

Company habits can help make your business much more effective. In this guest blog post from Userlike, you will discover the five steps you need to take to introduce company habit…

What Makes a Good Manager? Google Reveals 10 Useful Tips For You

Want to know how to transition from a good manager into a great one? Google's Project Oxygen has the answers. In this post, we share the 10 ways Google identify a great manager.

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