What is call center employee turnover, why does it matter, and how can you tackle it? Read this guide from our partners at RingCentral for answers to these questions and more.
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Discover 8 proven tips to motivate call center agents to feel pride and satisfaction in their work, provide better service, and stay in their jobs longer!
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Discover 7 crucial strategies for creating synergy between your company’s online and offline channels, providing the seamless experience your customers expect.
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Interested in implementing collective leadership in your business? Read this blog post and learn what collective leadership is, the benefits of introducing it, how to implement it…
How to deal with disengaged employees and re-engage them
Ever had a disengaged employee? Then you know how tricky it can sometimes be to get them back on board. In this blog post we suggest some easy ways to re-engage a disengaged emplo…
In this post, you will learn 7 easy ways to reduce employee turnover in your business. Find out why high rates of employee turnover are bad and discover effective solutions to add…
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Learn 5 proven tactics to increase employee engagement that will boost morale, satisfaction, and ultimately performance–including making sure your employees are feeling valued...s…
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