11 Telemarketing KPIs You Should Be Tracking
Discover the 11 telemarketing KPIs you should be tracking if you want to make more data-informed decisions while giving your team measurable targets to work toward.
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The 7 Best Software for the HVAC Industry
Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced field management.
5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.
How to Enhance Sales Performance with Automated LinkedIn Outreach
Discover how to increase your sales performance using Automated LinkedIn Outreach. Uncover the benefits of automating outreach and how to use it with your team.
6 Tips on How to Boost Your Sales Team's Motivation
Looking for a way to ensure that your sales team's motivation stays sky high? Here are 6 surefire tips to boost that all-important motivation among your sales agents.
5 Easy Ways to Improve Team Performance That Top Companies Use
Learn 5 effective ways to boost the way your team works, supercharge individual performance, and deliver the results you always dreamed of. Starting with defining your goals and u…
10 Inbound Sales KPIs Your Team Needs – and Why Inbound Really Matters!
Learn the 3 simple ways to start building your inbound sales strategy, why the most successful organizations are data-driven, and the 10 inbound sales KPIs your team needs to be t…
6 Reasons Why You Need an Excel Alternative
Tired and bored of using Excel spreadsheets? We've collected 6 reasons to show why you should look for an alternative to Excel. We have also provided you with some great Excel alternatives for sales, marketing, project management and accounting.
How to use Gamification in your Business
In this post, we'll be covering the main aspects of gamification at work. This includes what gamification is, some gamification examples in sales, marketing and customer loyalty p…
5 Employee Performance Management Tips to Enhance Customer Service
Learn the 5 employee performance management tactics that can improve employee satisfaction, engagement, and retention to enhance customer service!
Top 10 Gamification Mistakes to Avoid
Gamification boosts engagement and performance amongst your employees, but it is easy to make mistakes when implementing it. Discover ten common mistakes and learn how you can avo…
5 Sales Dashboards that Every Sales Team Needs
In this blog post, we'll be discussing the five sales dashboards your salespeople need in order to sell more. Get inspired and learn what KPIs and metrics you need to include on your sales funnel dashboard, executive sales dashboard or sales pipeline dashboard.
How to Enhance Sales Performance with Automated LinkedIn Outreach
Discover how to increase your sales performance using Automated LinkedIn Outreach. Uncover the benefits of automating outreach and how to use it with your team.
10 Best Sales Targets for 2025: How to Reach Your Sales Goals
Still having doubts about sales targets for 2024? In this article, you will learn how to define and reach your sales goals using effective strategies. Discover the best sales targ…
3 Steps to Integrate Email Marketing Into the Customer Journey
Your email marketing strategy isn't converting your prospects? Maybe you aren't following these 3 essential steps to optimize your customer journey through email!
The Ultimate Sales Outreach Checklist for Prospecting and Connecting
Get a comprehensive end-to-end sales outreach checklist. Learn how to craft an effective sales outreach plan, engage cold leads, and optimize your sales outreach emails for maximu…
5 Proven Ways to Improve Your Team's Sales Performance
Sales is a high-pressure environment, but it's also one where your reps love to be the best of the best! Learn 5 effective ways to unlock your sales reps' best performance and sma…
4 Plecto Gamification Strategies to Use with Pipedrive
Uncover how integrating Plecto's gamification strategies with Pipedrive can boost sales performance and team motivation through engaging contests, real-time notifications, and rew…
Why Plecto is the Game-Changer for Gamification in Salesforce
Discover how integrating Plecto's gamification platform with Salesforce can boost your sales team's motivation, engagement, and performance.
Boosting Team Engagement and Productivity with Gamified Performance Dashboards
Gamified performance dashboards are not just a gimmick. Points, badges, and visualization of goal progress are all paramount to building a more engaged and more productive team.
7 Contest Ideas for Call Centers
Check out these seven contest ideas to effectively engage call center agents, boost their performance, and create a more fun and enjoyable work environment!
7 Game-Changing Sales Gamification Ideas to Amplify your Sales
Seven motivating sales gamification ideas for you. From saving time to improving motivation, learn about gamification psychology and why sales gamification is the game-changer you…
10 Ways to Reduce Call Center Employee Turnover
What is call center employee turnover, why does it matter, and how can you tackle it? Read this guide from our partners at RingCentral for answers to these questions and more.
8 Tips to Motivate Call Center Agents
Discover 8 proven tips to motivate call center agents to feel pride and satisfaction in their work, provide better service, and stay in their jobs longer!
7 Ways to Create Retail Synergy Between Online & Offline Operations
Discover 7 crucial strategies for creating synergy between your company’s online and offline channels, providing the seamless experience your customers expect.
5 Ways to Motivate Underperforming Employees
Disengaged employees cost the global economy $8.8 trillion annually! Learn how to identify an underperforming employee – and discover 5 ways to get them back on track.
A Guide to Motivating E-Commerce Employees
Discover 10 effective methods for motivating e-commerce employees – to boost productivity, improve retention, and create a better company culture!
Dashboards vs. Reports in Plecto
Dashboards and reports are two crucial features for understanding your business data. Learn here about their differences and similarities, and how to leverage both for maximal eff…
5 Examples of the Best Data Visualizations
Explore five of the best contemporary data visualizations that showcase creativity, innovation, and scientific clarity.
6 Examples of Bad Data Visualizations
We break down six examples of poor-quality data visualizations, looking at what makes them bad and how they can be improved for clearer, more effective data storytelling.
6 of the Biggest Data Visualization Trends of 2025
Explore 6 top data visualization trends of 2025—including real-time dashboards, AI-driven insights, and mobile-first design—that enhance business competitiveness and decision-maki…
Data Visualization: An Introduction
Data visualization is a crucial business tool that transforms complex data into insightful graphics, enabling informed decision-making, enhancing performance tracking, and driving…
How to Create a TV Dashboard for Salesforce
Learn how to create TV dashboards for Salesforce to enhance data visibility, boost team motivation, and improve collaboration by integrating with Plecto.
How to Create a TV Dashboard for HubSpot
Learn how to create a TV dashboard for HubSpot by integrating with Plecto to enhance office transparency, collaboration, and motivation for improved performance and revenue growth.
Beyond CRM: How the HubSpot x Plecto Integration Can Gamify Your Team's Success
Elevate your team's performance with the HubSpot and Plecto's gamification integration, transforming everyday tasks into engaging challenges that drive motivation and achievement.
The 7 Best Software for the HVAC Industry
Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced fi…
How to Build Your Retail Tech Stack
Discover the business-enhancing potential of a well-chosen retail tech stack – and seven tools to consider when building one for the first time!
10 Customer Experience KPIs for 2025
From reducing churn and reply times to improving lifetime value, discover 10 CX KPIs to optimize your customer service in 2025!
12 Help Desk KPIs You Should Be Tracking
Discover the 12 help desk KPIs that will tell you whether you’re providing the top-notch support that will secure customer loyalty – and win new referrals!
8 Call Center Management Tips You Need in 2024
Discover the 8 call center management tips that can help you motivate, encourage, and retain your reps – and provide better service to your customers!
Service Level Agreements in Call Centers: A Complete Guide
Learn why you should implement a service level agreement – and discover the 5 must-track SLA metrics and 6 ways to unlock unparalleled call center performance!
CSAT vs. NPS vs. CES: How to Choose the Right Customer Satisfaction Metrics
CSAT vs. NPS vs. CES – they all measure customer satisfaction. But do you know when to use each one? Learn the nuances of these 3 metrics, and use them like a pro!
12 More KPIs for the Home Service Industry
Discover 12 advanced KPIs for the home service industry, including SLMs, to improve your service quality and efficiency with the Plecto x ServiceTitan integration.
10 of the Best Sales KPIs to Use With Pipedrive
Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…
10 Essential KPIs for HubSpot Users
Discover 10 essential KPIs for HubSpot users to enhance CRM operations with Plecto integration, leading to increased sales, improved marketing, and responsive customer support!
10 Important Financial KPIs to Track in 2025
Learn about ten important financial KPIs that will help you measure and analyze your company’s financial state so you can stay on track – and increase profits.
12 Key KPIs for the Home Service Industry
Dive into 12 essential KPIs to boost revenue, customer satisfaction, and operational efficiency in the HVAC/home services industry.