11 Telemarketing KPIs You Should Be Tracking
Discover the 11 telemarketing KPIs you should be tracking if you want to make more data-informed decisions while giving your team measurable targets to work toward.
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Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.
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12 Key KPIs for the Home Service Industry
Dive into 12 essential KPIs to boost revenue, customer satisfaction, and operational efficiency in the HVAC/home services industry.
8 Tips to Motivate Call Center Agents
Discover 8 proven tips to motivate call center agents to feel pride and satisfaction in their work, provide better service, and stay in their jobs longer!
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Discover the 12 help desk KPIs that will tell you whether you’re providing the top-notch support that will secure customer loyalty – and win new referrals!
How to Build Your Retail Tech Stack
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How to Enhance Sales Performance with Automated LinkedIn Outreach
Discover how to increase your sales performance using Automated LinkedIn Outreach. Uncover the benefits of automating outreach and how to use it with your team.
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3 Steps to Integrate Email Marketing Into the Customer Journey
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Boosting Team Engagement and Productivity with Gamified Performance Dashboards
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7 Contest Ideas for Call Centers
Check out these seven contest ideas to effectively engage call center agents, boost their performance, and create a more fun and enjoyable work environment!
7 Game-Changing Sales Gamification Ideas to Amplify your Sales
Seven motivating sales gamification ideas for you. From saving time to improving motivation, learn about gamification psychology and why sales gamification is the game-changer you…
10 Ways to Reduce Call Center Employee Turnover
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8 Tips to Motivate Call Center Agents
Discover 8 proven tips to motivate call center agents to feel pride and satisfaction in their work, provide better service, and stay in their jobs longer!
7 Ways to Create Retail Synergy Between Online & Offline Operations
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5 Ways to Motivate Underperforming Employees
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A Guide to Motivating E-Commerce Employees
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Dashboards vs. Reports in Plecto
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5 Examples of the Best Data Visualizations
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6 of the Biggest Data Visualization Trends of 2025
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Data Visualization: An Introduction
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How to Create a TV Dashboard for Salesforce
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How to Create a TV Dashboard for HubSpot
Learn how to create a TV dashboard for HubSpot by integrating with Plecto to enhance office transparency, collaboration, and motivation for improved performance and revenue growth.
Beyond CRM: How the HubSpot x Plecto Integration Can Gamify Your Team's Success
Elevate your team's performance with the HubSpot and Plecto's gamification integration, transforming everyday tasks into engaging challenges that drive motivation and achievement.
The 7 Best Software for the HVAC Industry
Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced fi…
How to Build Your Retail Tech Stack
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10 Customer Experience KPIs for 2025
From reducing churn and reply times to improving lifetime value, discover 10 CX KPIs to optimize your customer service in 2025!
12 Help Desk KPIs You Should Be Tracking
Discover the 12 help desk KPIs that will tell you whether you’re providing the top-notch support that will secure customer loyalty – and win new referrals!
8 Call Center Management Tips You Need in 2024
Discover the 8 call center management tips that can help you motivate, encourage, and retain your reps – and provide better service to your customers!
Service Level Agreements in Call Centers: A Complete Guide
Learn why you should implement a service level agreement – and discover the 5 must-track SLA metrics and 6 ways to unlock unparalleled call center performance!
CSAT vs. NPS vs. CES: How to Choose the Right Customer Satisfaction Metrics
CSAT vs. NPS vs. CES – they all measure customer satisfaction. But do you know when to use each one? Learn the nuances of these 3 metrics, and use them like a pro!
12 More KPIs for the Home Service Industry
Discover 12 advanced KPIs for the home service industry, including SLMs, to improve your service quality and efficiency with the Plecto x ServiceTitan integration.
10 of the Best Sales KPIs to Use With Pipedrive
Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…
10 Essential KPIs for HubSpot Users
Discover 10 essential KPIs for HubSpot users to enhance CRM operations with Plecto integration, leading to increased sales, improved marketing, and responsive customer support!
10 Important Financial KPIs to Track in 2025
Learn about ten important financial KPIs that will help you measure and analyze your company’s financial state so you can stay on track – and increase profits.
12 Key KPIs for the Home Service Industry
Dive into 12 essential KPIs to boost revenue, customer satisfaction, and operational efficiency in the HVAC/home services industry.